Legal

Privacy Policy

Effective: March 3, 2026  ·  Last updated: March 3, 2026

Surviving Outside Sales LLC ("we," "us," or "our") operates the website survivingoutsidesales.com and the programs offered through it, including the Sales Career Launchpad, Sales Career Transition, and Sales Builder Elite Accelerator. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our site, take our quiz, enroll in a program, or subscribe to our newsletter. Please read it carefully. By using our site, you agree to the practices described here.

1. Information We Collect

We collect information in two ways: directly from you when you interact with our site, and automatically as you browse.

Information You Provide Directly

When you complete the Career Clarity Quiz, subscribe to our newsletter, book a strategy call, or enroll in a program, you may provide us with your name, email address, phone number, and information about your sales career experience and goals. This information is submitted voluntarily and is used to deliver the services you request.

The quiz also collects your answers to three career-stage questions (years of experience, current situation, and primary goal). These responses are used solely to generate your personalized program recommendation and to route your lead record to the appropriate follow-up workflow in our CRM system.

Information Collected Automatically

When you visit our site, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URL, pages visited, and time spent on the site. This data is collected through standard web analytics tools and cookies. It is used in aggregate to understand how visitors interact with our site and to improve the user experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To deliver your personalized program recommendation after completing the Career Clarity Quiz.
  • To follow up with you via email, phone, or text message regarding the program recommended to you, if you have provided consent.
  • To send our weekly newsletter with career strategy insights, if you have subscribed.
  • To book and confirm strategy calls through our scheduling system.
  • To process program enrollments and deliver coaching services.
  • To improve our website, quiz, and program content based on aggregate usage data.
  • To comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

3. Text Message (SMS) Communications

By checking the consent boxes on our Career Clarity Quiz, you may opt in to receive text messages from Surviving Outside Sales LLC. We operate two separate SMS programs:

Non-Marketing Messages

These messages relate to your program enrollment, scheduling, and account activity. Message frequency varies based on your program status. Standard message and data rates may apply. To stop receiving these messages, reply STOP at any time. For help, reply HELP.

Marketing and Promotional Messages

These messages may include information about new programs, special offers, podcast episodes, and career resources. Message frequency varies. Standard message and data rates may apply. To stop receiving these messages, reply STOP at any time. For help, reply HELP.

Consent to receive text messages is not a condition of purchasing any program or service. You may opt out of either or both SMS programs at any time without affecting your access to our services.

4. Third-Party Services and CRM Integration

We use GoHighLevel as our customer relationship management (CRM) platform. When you submit the Career Clarity Quiz or newsletter form, your contact information and quiz responses are transmitted to GoHighLevel via a secure webhook. GoHighLevel processes this data on our behalf and is contractually bound to protect it. You can review GoHighLevel's privacy practices at gohighlevel.com/privacy-policy.

We may also use the following third-party services, each of which has its own privacy policy:

ServicePurpose
GoHighLevelCRM, lead management, SMS/email automation
CalendlyStrategy call scheduling
BuzzsproutPodcast hosting and embedded player
Vite / CloudfrontWebsite hosting and static asset delivery
Web analytics (if applicable)Aggregate site traffic analysis

5. Cookies and Tracking Technologies

Our website may use cookies — small text files stored on your device — to remember your preferences, analyze site traffic, and improve your experience. Most web browsers accept cookies by default, but you can configure your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of certain features on our site.

We do not currently use third-party advertising cookies or cross-site tracking pixels for retargeting purposes. If this changes, we will update this policy and provide appropriate notice.

6. Data Retention

We retain your personal information for as long as necessary to deliver the services you have requested, maintain our business records, and comply with applicable legal obligations. If you request deletion of your data, we will remove your personally identifiable information from our active systems within 30 days, subject to any legal retention requirements. Aggregate, anonymized data may be retained indefinitely for analytical purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete the data we hold about you, the right to withdraw consent for marketing communications at any time, and the right to opt out of SMS messages by replying STOP. To exercise any of these rights, please contact us at the email address below. We will respond to verified requests within 30 days.

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of your personal information. We do not sell personal information. For California-specific requests, please contact us directly.

8. Children's Privacy

Our website and programs are intended for adults aged 18 and older. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. Data transmitted through our quiz and newsletter forms is sent via HTTPS (encrypted in transit) to our CRM. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorized access to your information.

10. Links to Third-Party Sites

Our website contains links to third-party websites, including podcast platforms, scheduling tools, and social media profiles. This Privacy Policy applies only to survivingoutsidesales.com. We are not responsible for the privacy practices of any third-party site, and we encourage you to review the privacy policy of any site you visit through a link on our page.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our site after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:

Surviving Outside Sales LLC

Charlotte, NC, USA