Legal

Terms of Service

Effective: March 3, 2026  ·  Last updated: March 3, 2026

Please read these Terms of Service ("Terms") carefully before using survivingoutsidesales.com or enrolling in any program offered by Surviving Outside Sales LLC ("we," "us," or "our"). By accessing our website, completing the Career Clarity Quiz, subscribing to our newsletter, booking a strategy call, or enrolling in any of our programs, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.

1. About Our Services

Surviving Outside Sales LLC operates survivingoutsidesales.com and provides career coaching and development programs for sales professionals under the brand Surviving Outside Sales and Sales Builder Academy. Our current program offerings include:

ProgramAudience
Sales Career LaunchpadSales professionals with 0–3 years of experience
Sales Career TransitionMid-career sales professionals at an inflection point (3–12 years)
Sales Builder Elite AcceleratorProven performers seeking advanced execution and income optimization (8+ years)

Program formats, delivery methods, duration, and pricing are described at the point of enrollment and may vary. We reserve the right to modify, suspend, or discontinue any program with reasonable notice to enrolled participants.

2. Eligibility

Our services are intended for individuals who are 18 years of age or older. By using our site or enrolling in a program, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. If you are accessing our services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.

3. Enrollment and Payment

Enrollment

Enrollment in any program is subject to availability and, where applicable, acceptance by Surviving Outside Sales LLC. Completing the Career Clarity Quiz or booking a strategy call does not constitute enrollment. Enrollment is confirmed only upon receipt of full payment (or the first installment of a payment plan) and written or electronic confirmation from us.

Pricing and Payment

Program pricing is disclosed at the point of enrollment. We may offer payment plans at our discretion. All fees are stated in US dollars. Payment is due as specified at enrollment. If you elect a payment plan and any installment is not received within 7 days of its due date, we reserve the right to suspend your access to program materials until the outstanding balance is resolved.

Taxes

You are responsible for any applicable taxes, duties, or levies associated with your purchase. We will collect sales tax where required by law.

4. Refund and Cancellation Policy

No purchases or financial transactions are processed directly through this website.survivingoutsidesales.com serves as an informational and lead-generation platform only. All program enrollments, coaching engagements, and related services are transacted separately through individual agreements.

Refund and cancellation terms vary by program and engagement type. The specific terms applicable to your enrollment — including any refund windows, cancellation procedures, and payment obligations — are defined in the written contract or agreement provided at the time of enrollment, as well as on the Terms of Service page associated with the specific program or platform through which you enrolled.

In all cases, the terms stated in your individual contract or program-specific agreement govern and take precedence over any general language on this page. If you have questions about the refund or cancellation terms for a specific program, please refer to your enrollment agreement or contact us directly.

To reach us regarding a billing or cancellation matter, contact us at [email protected].

5. Program Participation and Conduct

To get the most from our programs, you agree to engage in good faith, complete assigned exercises and frameworks, and communicate openly with your coach. You understand that results depend significantly on your own effort, consistency, and application of the methods taught.

You agree not to share, reproduce, distribute, or resell any program materials, recordings, frameworks, or proprietary methods — including the P3 Sales Method — without our express written permission. Program materials are licensed to you for personal, non-commercial use only.

We reserve the right to remove any participant from a program without refund if their conduct is disruptive, abusive, or violates these Terms.

6. Intellectual Property

All content on survivingoutsidesales.com — including but not limited to text, graphics, logos, program frameworks, the P3 Sales Method, podcast episodes, and course materials — is the intellectual property of Surviving Outside Sales LLC or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, modify, distribute, publicly display, or create derivative works from any content on this site without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

7. No Guarantee of Results

Our programs are educational and coaching in nature. While our clients have achieved meaningful career and income results, individual outcomes vary based on experience level, effort, market conditions, and many other factors outside our control. Nothing on this site or in our programs constitutes a guarantee of specific income, employment, or career outcomes.

Testimonials and case studies presented on this site reflect the experiences of specific individuals and are not necessarily representative of typical results. Past client results do not guarantee or predict future results for any individual.

8. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our site will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Surviving Outside Sales LLC, its officers, employees, coaches, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our site or programs, including but not limited to lost profits, lost data, or loss of goodwill, even if we have been advised of the possibility of such damages.

Our total aggregate liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the total amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Surviving Outside Sales LLC and its officers, employees, coaches, and affiliates from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys' fees — arising out of or in any way connected with your access to or use of our site or programs, your violation of these Terms, or your infringement of any third-party rights.

11. Third-Party Links and Services

Our site contains links to third-party websites and services, including Calendly, Buzzsprout, Apple Podcasts, Spotify, and GoHighLevel. These links are provided for your convenience only. We have no control over the content, privacy practices, or terms of third-party sites and are not responsible for any loss or damage that may arise from your use of them. Your use of any third-party service is governed by that service's own terms and policies.

12. Communications

By providing your contact information through our site, you consent to receive communications from us related to your inquiry, program enrollment, or subscription. For information about how we handle SMS communications and marketing messages, please review our Privacy Policy.

You may opt out of marketing communications at any time by replying STOP to any text message, clicking the unsubscribe link in any email, or contacting us directly. Opting out of marketing communications does not affect transactional messages related to your active enrollment.

13. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or our services shall first be addressed through good-faith negotiation. If the dispute cannot be resolved informally within 30 days, it shall be submitted to binding arbitration in Charlotte, North Carolina, under the rules of the American Arbitration Association, except that either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

You agree that any dispute resolution proceedings will be conducted on an individual basis and not as part of a class or representative action.

14. Modifications to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our site or services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

15. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Surviving Outside Sales LLC with respect to your use of our site and services, and supersede all prior or contemporaneous agreements, representations, warranties, and understandings. If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

If you have questions about these Terms or need to reach us regarding a program enrollment, refund request, or legal matter, please contact us:

Surviving Outside Sales LLC

Charlotte, NC, USA