Privacy Policy

1. Introduction

Surviving Outside Sales, LLC ("Company," "we," "us," or "our") operates the Surviving Outside Sales programs and the website located at survivingoutsidesales.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

2. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you submit a form, make a purchase, or contact us.
• Payment Information: Credit card numbers and billing details processed securely through our third-party payment processor. We do not store full payment card data on our servers.
• Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and time spent on the site, collected automatically via cookies and analytics tools.
• Communications: Any messages, emails, or other communications you send to us.

3. How We Use Your Information

We use the information we collect to:

• Process transactions and deliver the products or services you purchase.
• Send transactional emails, receipts, and account-related notifications.
• Send marketing communications, including promotional offers and course updates (you may opt out at any time).
• Improve our website, products, and customer service.
• Comply with legal obligations and enforce our terms.
• Detect and prevent fraud or unauthorized activity.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our website and conducting our business (e.g., payment processors, email platforms, analytics providers), provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

5. Cookies

Our website uses cookies — small data files stored on your device — to enhance your experience, analyze site traffic, and support marketing efforts. You may disable cookies through your browser settings; however, some features of the site may not function properly as a result.

6. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their policies. We encourage you to review the privacy policy of any site you visit.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data, or to object to or restrict certain processing. To exercise these rights, contact us at the email below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the site after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Surviving Outside Sales, LLC
Charlotte, NC
Email: [email protected]